Terms and Conditions
General Terms and Conditions
Welcome to OnTheGoFlix. By accessing or using our services or website, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.
1. Purpose
These Terms and Conditions govern the relationship between OnTheGoFlix ("Company") and its users: Venue Owners (including retail and hospitality venues), Auto Rickshaw Owners, Advertisers, and general website visitors. Specific provisions apply to each user category as detailed herein.
2. Dispute Resolution
Any disputes shall be resolved through arbitration in Hubli, Karnataka, India, in accordance with the Arbitration and Conciliation Act, 1996. The arbitrator's decision shall be final and binding on all parties.
Advertiser Terms
1. Ad Approval and Payment Process
Submitted advertisements will be reviewed within 48 hours. Upon approval, a payment link will be provided and must be used within 24 hours. Campaigns go live within 24 hours of confirmed payment.
2. Content Restrictions
Ads displayed in certain venue types may be subject to additional content restrictions, which will be shared during the review process. Auto rickshaw ads must belong to reputable brands with no political or religious content.
3. Payment and Refund Policy
No refunds will be issued once a campaign has commenced. Downtime due to technical issues may extend the campaign period to ensure full ad delivery.
4. Intellectual Property
Advertisers retain ownership of their ad content but grant OnTheGoFlix a royalty-free license to display it across screens, on our website, and within marketing materials.
In-Venue Terms
1. Screen Placement
Screen placement within venues will be agreed upon mutually to ensure visibility without disrupting daily operations.
2. Content Restrictions
Content restrictions may vary by venue type. Political or religious advertisements are strictly prohibited.
3. Liability and Maintenance
Venue owners are responsible for maintaining screen functionality. Any issues must be reported within 48 hours. They are liable for repair or replacement costs. Campaigns will be extended for the duration of any verified downtime.
4. Termination
Early termination by the venue before month-end will forfeit payment eligibility for that month.
In-Ride Auto Terms
1. Screen Placement and Viewership
Screens are installed inside auto rickshaws. The expected daily viewership is 32 passengers per vehicle.
2. Content Restrictions
Ads must avoid political or religious messaging. Only brands with an online presence (website and social media) and good standing will be approved.
3. Liability and Maintenance
Auto owners must report any malfunction within 48 hours. They are responsible for repairs, and downtime may extend campaign duration accordingly.
4. Termination
No payment will be made if an auto owner terminates participation mid-month.
Privacy Policy and Data Collection
1. Data Collection
OnTheGoFlix collects data such as impressions, engagement metrics, and screen activity. This data is used exclusively for improving services and internal analytics.
2. Data Usage
Advertiser logos and brand names may be featured in marketing materials and on the website. We do not sell or share data with third parties.
Additional Clauses
1. Termination Rights
OnTheGoFlix reserves the right to terminate any agreement for non-compliance. No refunds or partial payments will be issued in such cases.
2. Amendments
These terms may be revised periodically. Continued use of our platform or services constitutes acceptance of any updated terms.
Effective Date: 01/11/2024
Last Updated: 15/11/2025
If you have any questions, contact us at: contact@onthegoflix.com